Shipping Policy

Thank you for visiting and shopping at Fashion Joye. Following are the terms and conditions that constitute our Shipping Policy.

1.Shipment processing time

The shipment processing time is the time from receiving your order to physically dispatching it.After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction.This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.


2.Shipping rates & delivery estimates

* Free standard shipping for orders over $45.

A shipment takes 3-15 business days to arrive, however, delivery estimate time may be delayed due to the Coronavirus emergency.

3.Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4.Customs, Duties &Taxes

Fashion Joye is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.